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IVR Service

IVR Service

: IVR (Interactive Voice Response) is an automatic telephonic service which interacts with people and collect information from them through the use of voice. Through it you can route your customer to correct and appropriate department, which increase customer’s satisfaction and they will never be rooted to wrong department. If your company has few people, you can choose IVR service which helps your customers to talk to sales, support, marketing or technical.

  • Increase customer satisfaction and develop brand loyalty
  • Never miss a customer call, with intelligent call handling
  • Improve your brand image with memorable numbers
  • Develop a national presence wherever your business is based
  • Future proof your business
  • Reduce business costs by improving call centre efficiency
  • Generate better business information
  • Improve business continuity and disaster recovery plans

We support our clients with customizable performance reports for call volume, call status, call duration and much more. This allows for comprehensive visibility on all associated traffic in real-time.

Implementing and managing IVR infrastructure can be complex and expensive. Equipment costs, engineering costs, related installation, configuration, integration and ongoing maintenance can be onerous. Therefore outsourcing IVR applications can dramatically reduce costs.

Price for IVR Services

Rs 500/month

upto 2 user accounts
  • Product Interface
  • Basic IVR
  • Advance IVR

Rs 1000/month

upto 4 user accounts
  • Product Interface
  • Basic IVR
  • Advance IVR

About This Service

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 Email Support@criticalsms.com

 Call Now!  9999273424.

 Call Now!  7503013424.